SBA 7(a) document collection, from application to servicing

Borrowers, guarantors, brokers, loan officers, and servicing teams, all chasing the same documents through email. See what 7(a) lending looks like when every document lives in one secure workflow, for the life of the loan.
NAGGL  |  San Diego  |  Nov 3-5
Set up a time at NAGGL
Watch the video

Where are the documents?

Ask anyone who's sat in a credit or closing committee, and they'll tell you it's the most common question in the room. Watch the short video to see why it keeps getting asked, and how SBA lenders are putting an end to it.

A 7(a) loan has one lender. It doesn’t have one source of documents.

On paper, a 7(a) loan is straightforward: one lender, one borrower, an SBA guaranty. In practice, every owner with 20% or more needs to sign a personal guaranty and send their own financials. There's often a broker or referral source, sometimes a lender service provider packaging the file, and legal counsel at closing.

Each of them sends documents a different way. Some arrive as email attachments, some through a shared drive, some as a stack of downloads from another system. Your team pieces it together, follows up on what's missing, and asks again for what got lost.

And closing isn't the finish line. Annual financials, insurance renewals, and servicing documents keep coming for the life of the loan, and the file has to be complete if the SBA ever reviews it or you need to request a guaranty purchase.
Once a document is sent by email, nobody can see it. Not the loan officer. Not the borrower. Not the servicing team. So the same document gets requested again, and again.
It slows down every deal, and it's a poor experience for borrowers fielding duplicate requests for paperwork they've already sent.

Partnering with a CDC on 504 deals too? Your bank, the CDC, and the borrower can work from the same file.
less-chasing

Less chasing

Automated reminders follow up with borrowers and guarantors for you, so your team spends its time underwriting and closing, not chasing paperwork.

visibility

Full portfolio visibility

See every loan, every party, and every outstanding document in real time, from application through servicing.

records

Guaranty-ready records

Every request, upload, and approval is timestamped in one place, so the file is complete when the SBA asks, or when you need to request a guaranty purchase.

pricing couple

Built for every party in the 7(a) deal

SBA lenders and department leaders

Run origination, closing, and servicing from one workflow, without adding headcount as volume grows.

Loan officers and BDOs 

Send a complete checklist on day one and know exactly what's outstanding before a deal stalls.

Servicing and portfolio teams

Collect annual financials and insurance certificates on a recurring schedule, for every loan in the portfolio.

Brokers and lender service providers

Hand off a complete, organized package instead of a stack of downloads.

Borrowers and guarantors

Upload once to a simple, secure portal, and stop getting asked for documents you already sent.
New at NAGGL 

See FileInvite Gen 2 first, in San Diego

We're bringing the next generation of FileInvite to NAGGL, built for lenders managing loans from origination through servicing.

  • Smart Matching automatically pairs documents that borrowers send via email to the right loan

  • Recurring requests collect annual financials and insurance certificates on schedule

  • Comments on the document itself keep questions and answers out of your inbox

  • Invite Sharing lets partner organizations work from the same file

     
NAGGL
Where to find us:
  • NAGGL - Manchester Grand Hyatt, San Diego
  • November 3–5
  • Networking tables at the back right side of the Expo Hall
  • Demos take 15 minutes.
Set up a time at NAGGL

Keep sensitive loan documents out of inboxes
Tax returns, financial statements, and personal guarantor information don't belong in email. With business email compromise among the leading causes of cybersecurity breaches, moving SBA document collection to a secure portal is no longer optional.

If this is your 7(a) process today, let's talk at NAGGL

Pick a preferred time for a 15-minute walkthrough at the expo hall networking tables and we'll confirm your time by email.

We'll show you how SBA lenders collect documents faster, with full visibility and records that hold up to SBA review.

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